Healthcare
HEALTHCARE PAYMENT FLOWS
Claims Reimbursement (Payer → Provider)
1 Provider submits claim to Payer
2 Payer adjudicates claim
3 Payer sends ACH/check payment
4 Provider reconciles payment to claim
5 Provider handles denials/appeals
Patient Payment (Patient → Provider/Pharmacy)
1 Provider estimates patient responsibility
2 Patient pays via card/portal/check
3 Processor settles payment to Provider
4 Provider reconciles and bills outstanding
Premium Collection (Employer/Individual → Payer)
1 Payer invoices monthly premium
2 Employer/Member pays via ACH/check
3 Bank settles to Payer account
4 Payer updates eligibility/coverage
Payroll (Healthcare Organization → Employee)
1 Employer builds ACH payroll file
2 Bank processes direct deposits
3 Employee receives funds on payday
4 Employer handles exceptions/returns
Pharmacy Claims (PBM → Pharmacy)
1 Pharmacy submits real-time claim to PBM
2 PBM approves coverage and sets copay
3 Patient pays copay at counter
4 PBM pays pharmacy via EFT/ACHEFT PAYMENT FLOW

ACH HEALTHCARE VOLUME 2024
YoY Growth: Payments: 4.6% Dollars: 11.3% Total Payments: 510.17 million Total Dollars Transferred: $2.65 trillion
HEALTHCARE EFT PAYMENT OPTIONS

REGULATION
The Patient Protection and Affordable Care Act (ACA)
NOTES
There are three electronic-funds transfer systems in the United States. The other two, Fedwire and CHIPS, are not suitable for healthcare payments, as they address large-value payments and are more expensive to use.
Traditional vs Cost Plus Drugs:
Traditional: Manufacturer → Wholesaler → PBM → Pharmacy → Patient
Cost Plus: Manufacturer → Cost Plus (wholesaler/pharmacy) → Patient
JPMorgan Problem
High cost of care Accessibility and availability Implicit or unconscious bias in healthcare
RESOURCES
NACHA_HC_Fact_Sheet.pdf Trends in Healthcare Payments Electronic Payments in Healthcare GS HC Conference The Digital Revolution comes to US Healthcare William Blair Healthcare 2025 US Bank Healthcare Insights Report
http://healthcare.nacha.org/ https://www.nacha.org/healthcare-resources
Breaking Down a Broken Healthcare Payments System Skyrocketing Hospital Administrative Costs, Burdensome Commercial Insurer Policies Impacting Patient Care
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